Work, Staff & Office Management

Client Report

15 reports come off this one screen, and 5 things you can do from inside it without opening another. Every one is named below, with what it actually answers — so you can tell before a demo whether this is the screen you have been doing by hand.

Reports
15
Actions
5
Module
Work, Staff & Office Management

Reports from this screen15 reports

  1. Opening Net Outstanding

    What this client owed you at the start of the year, before anything that happened in it.

  2. Billing & Debit Notes In The Year

    Everything added to what they owe: invoices raised and debit notes issued inside the selected financial year.

  3. Collection & Discount In The Year

    Everything that came back — money received and discount allowed.

  4. Credit Notes In The Year

    What you wrote back off, kept separate from discount so the two are never confused at review time.

  5. Net Outstanding At Year End

    What they owe you now — and because the four lines above it are shown, it is a figure you can argue with a client line by line rather than assert.

  6. Unbilled Work Count

    Work done for this client in the year that has never been invoiced. The single most valuable number on the screen, because it is money already earned and not yet asked for.

  7. Free Work Count

    Work deliberately not charged for — so goodwill is a recorded decision rather than a billing failure nobody noticed.

  8. Service Estimates Created

    What you quoted this client, to read against what you actually billed them.

  9. Completed Tasks For The Client

    Everything finished for this client in the year.

  10. Pending Tasks For The Client

    Everything still open — the list to have in front of you before the client calls.

  11. Billed Tasks

    Jobs that made it onto an invoice.

  12. Unbilled Tasks

    The same jobs from the other side: done, and still not billed.

  13. Tasks Marked As Free

    Jobs explicitly written off, listed rather than counted.

  14. Task Type Wise Breakdown

    What you actually do for this client, by service — five monthly 3Bs, three ITRs, a certificate, a trust audit. The shape of the relationship in one line.

  15. Every Task For The Client

    The full job list behind the figures: client and file number, service, milestone group, period and financial year, who it is assigned to, status, description and bill type.

    Cut byClient name & file noTask typeMilestone groupPeriod & FYAssigned toTask statusDescriptionBill type

Actions you can take from this screen5 actions

  1. View one client or a client group

    Switch between client-wise and group-wise. A family or a set of related entities is read as one relationship, which is how a practice actually bills them.

  2. Any financial year, back to 2004

    Twenty-three years of history on the same screen — outstanding balances do not respect a two-year retention window.

  3. Filter every column of the job list

    Each column of the task grid carries its own filter, so a list of every job for a client narrows to exactly the one being argued about.

  4. Export the client's position

    The whole report out to a file, for the client meeting or the recovery letter.

  5. Show the services added for this client

    Which services this client is actually signed up for, as opposed to which ones happen to have activity this year.

Where to go next

Other screens in Work, Staff & Office Management with reports of their own:

See this screen on a demoPricing