Work, Staff & Office Management

Live Activity Report Dashboard

14 reports come off this one screen, and 2 things you can do from inside it without opening another. Every one is named below, with what it actually answers — so you can tell before a demo whether this is the screen you have been doing by hand.

Reports
14
Actions
2
Module
Work, Staff & Office Management

Reports from this screen14 reports

  1. Tasks Created

    How much new work came into the office in the period — the intake figure a partner needs before judging anything else.

  2. Tasks Completed

    How much work went out in the same period, so intake and output can be read against each other.

  3. Tasks Deleted

    Work removed rather than finished — the figure that stops a completion rate being flattered by deletions.

  4. Pending Issues Added

    New blockers raised against tasks in the period, whoever raised them.

  5. Pending Issues Resolved

    Blockers actually cleared, so a rising issue count can be told apart from a stalled one.

  6. Pending Issues Deleted

    Issues removed without being resolved.

  7. Top 3 Performer Report

    The three people who cleared the most work in the period, each with the score behind the ranking.

  8. Bottom 3 Performer Report

    The three clearing the least — the half of the comparison most software will not show you.

  9. Milestone Wise Completion Report

    Every milestone of a chosen task type in order, each with the number of jobs sitting at it — fifteen stages of a tax audit, from receiving information to filing the return, with a live count on each.

    Rows here are whatever your firm has set up, not a list we ship.

  10. User Performance Report

    One person's output month by month across the year, so a dip shows up as a shape rather than as a single number.

  11. User Performance By Task Type

    The same person split across every service they touched — GST returns, tax audits, registrations, KYC — so you can see what someone is actually good at rather than only how much they did.

  12. Compare Performance Of User

    Two or more people set side by side on the same task type and the same period, chosen by you.

  13. Timesheet Report

    Hours every person posted against the hours they were required to post — split billable and non-billable, client and office — with the shortfall or excess in hours and as a percentage.

    Cut byStaff name & monthMin hours required to postBillable hours on client, and % of minimumNon-billable hours on client, and % of minimumNon-billable hours on office, and % of minimumTotal hoursShort / excess hours vs minimum% short / excess vs minimum

  14. To Do Report

    Personal to-dos tracked in the same place as the firm's work, for the small things that never become a formal task.

Actions you can take from this screen2 actions

  1. View the whole dashboard for any date range

    Today, yesterday, this week, this month, this year or any dates you choose — the whole dashboard recalculates, not one panel of it.

    Cut byTodayYesterdayWeeklyMonthlyYearlyCustom

  2. View the dashboard branch-wise

    Where your practice runs more than one office, every figure above reads for one branch or for the firm — the same screen, answering for whichever you ask.

Where to go next

Other screens in Work, Staff & Office Management with reports of their own:

See this screen on a demoPricing